Privacy Policy
Last updated: August 8, 2026
Overview
This Privacy Policy describes how KBK Agency LLC ("we," "us," or "the agency") collects, uses, and protects information you provide through our website located at www.kbkinsagency.com, by phone, or in person. By using our website or submitting information to us, you agree to the practices described in this policy.
Information we collect
We may collect the following types of information:
- Contact information, such as your name, mailing address, email address, and phone number
- Information you provide in a quote request or contact form, including details about the coverage you're interested in
- Mobile phone number and SMS opt-in status, if you choose to sign up for text messaging
- Technical information about your visit to our website, such as browser type and pages viewed
How we use this information
We use the information we collect to respond to quote requests, provide policy servicing and account updates, communicate with you about your coverage, and improve our website and services. We do not use the information you provide to make automated decisions about insurance eligibility or pricing.
Text Messaging / SMS
KBK Agency LLC collects mobile phone numbers for the purpose of providing text message updates regarding insurance quotes, policy servicing, and account notifications. We will never share your mobile opt-in information or phone number with third parties or affiliates for marketing or promotional purposes. All other categories of personal information provided may be shared with third parties as described elsewhere in this Privacy Policy, but consent for SMS messaging is never shared or sold.
Text messaging opt-in is entirely optional and is collected only through the checkbox on our website's quote and contact form. Standard message and data rates may apply. For full program details, see our SMS Terms and Conditions.
How we share information
Aside from mobile opt-in data and phone numbers collected for SMS purposes, which are never shared for marketing, we may share other personal information you provide with:
- Insurance carriers and underwriters, in order to prepare and service a quote or policy on your behalf
- Service providers who help us operate our business, such as website hosting and form-processing providers, under confidentiality obligations
- Regulators or legal authorities, where required by law
We do not sell personal information to third parties.
Data retention
We retain the information you provide for as long as needed to respond to your request, service your policy, or comply with legal and regulatory recordkeeping requirements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. If you have opted in to receive text messages, you may opt out at any time by replying STOP to any message you receive from us.
Security
We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.
Contact us
KBK Agency LLC
1755 Telstar Dr #300
Colorado Springs, CO 80920
Email: support@kbkinsagency.com
Phone: 385-350-3230